Our catering guide is a tool we have designed to answer some basic questions that you may have and to provide you with general information about the services that we offer in our catering department. We are committed to delivering our very best in food and service and want to build a relationship that will last through many special occasions in the future. If you are interested in an in-house sushi party or need a fully catered event, the information below should answer many of your questions. Please read through this information and if you have any additional inquires or concerns, please do not hesitate to contact us. We look forward to serving any and all of your special events needs.
Catering Menu Ideas
We have included a few sample catering menus ideas for your review but we will be happy to custom design a menu to fit your needs. We will revise your catering menu until you, the client, is happy but excessive menu changes may result in additional charges. You have until 3 week prior to your event to make changes to the catering menu. Once we are a week out, you may increase the quantity (if possible) but you may not take away.
We can provide food and services for any location that allows outside catering. Many venues have restrictions and policies that we would need to respect. Also, events that include alcoholic beverages must adhere to South Carolina State’s Alcohol Beverage Licensing codes and laws.
Deliveries “drop offs” and “pickups”
We do offer drop off delivery for our catered items for a fee of $50 within a 25 mile radius of our location. We also charge an additional $25 if set-up is needed or required by client. You are welcome to pick up your catered food at the restaurant at a prearranged time free of charge.
Securing Your Event & Payment
Holy City Catering requires a signed agreement require at the time of the event booking to guarantee your event. The credit card will not be charged at the time of booking, it will be held for purposes solely regarding our cancellation policy. We only accept cash or check for payment. A $500 deposit is required at the time of booking to secure the date. Deposits are non-refundable. Deposits will be applied to your final bill. Events are booked for a three-hour period. Additional time may be subject to a feeThirty (30) days prior to the event; a 50% of the remaining estimated total cost of your event will be due. Seven (7) days before your event final payment is due.
Guest Count Guarantee
A final guest count is required seven (7) day prior to your event. This is to ensure the correct amount of food and beverages are ordered for your event. After this time no reduction in your guest count can be made. If Holy City Catering does not receive your final guest count, or guarantee, 7 days prior to the event then we will go with the highest estimate guest count that was supplied by the client. If the guaranteed count does not accurately reflect the guest count on the day of the event, the contract fee will be charged for the number of guests guaranteed with an additional cost and service charge for each additional guest.
Refunds and Cancellations
All cancellations made by clients must be made 10 business days prior to the event. If cancellation of the event is made less than 10 business days prior to the event, then Holy City Catering will deduct any costs for food and labor from the deposit that was required thirty (30) days prior to the event. Any cancellation made within 72 hours of the event will result in forfeiture of all deposits. If the event does not occur due to an act or omission by the client, or because of weather, the client will be responsible for the cost of the final bill. If an Act of God, such as a hurricane evacuation, labor disputes, government restrictions upon food, beverages, and licensing, or use of venue prevents the event from occurring, the deposit made by the client can be applied to a booking made with Holy City Catering at a later date within one year from the original date.
We can make suggestions and arrangements for rents pertaining to the food service and dining area (tables, chairs, linens, tableware etc.) We do charge a 20% service fee for handling catering rentals.
Tax, Gratuity & Service Charge
- Local and state taxes do apply and are as follows:
- Food and beverage- 8.5% Sales Tax plus 2% Hospitality Tax in most surrounding areas
- Custom catering menu designs require a 15% service fee
- Gratuity is not included in the final bill and is decided at the client’s discretion.
Holy City Catering will invoice any remaining unpaid charges or fees after your event. These charges may include, but are not limited to, the following: overtime charges for food and beverage, an actual guest count that exceeds the guarantee; in which case Holy City Catering has the right to charge you a rate double the contracted price for those guests above and beyond the guaranteed amount; any damages incurred by the client or his guests to rentals or property; any funds not honored by the client’s banking institution. Our service fee will be added to all catered events.